Description

Implementing CiscoWorks LMS (CWLMS) version 3.1 teaches learners how to use the CiscoWorks applications contained in the CiscoWorks LAN Management Solution (LMS) v3.1 bundle. The focus is on finding the correct tools within CiscoWorks to document the network, log changes that occur, deploy global changes to devices, monitor network performance, and manage network faults. The labs are designed so that learners share two CiscoWorks servers set up in a multiserver trust environment.

Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

• Describe fundamental network management concepts and introduce the applications contained in CiscoWorks LMS
• Prepare the various CiscoWorks applications for use
• Use CiscoWorks Campus Manager to view and troubleshoot network devices, as well as end-user, host, and IP phone connections
• Use CiscoWorks RME to document the network, log changes, archive configurations and software images, and deploy updates
• Monitor performance in the network using CiscoWorks IPM and response time
• Manage network faults using CiscoWorks DFM
• Use the CiscoView device manager to monitor and configure a device, use CiscoWorks Device Center to troubleshoot a device, and use CiscoWorks Assistant workflows to troubleshoot device problems
• Deploy CiscoWorks and perform CiscoWorks system administration tasks to ensure that the server runs smoothly

Prerequisites

The knowledge and skills that a learner must have before attending this course are as follows:

• Knowledge of basic Cisco IOS commands, Cisco Catalyst operating system commands, and TCP/IP
• Basic Microsoft Windows and Internet browser navigation skills
• Basic email usage skills

Who Should Attend

The primary audience for this course is as follows:

• Network Administrators
• Network Managers

The secondary audience for this course is as follows:

• Network Designers
• Network Engineers
• Systems Engineers

Course Introduction
• Overview
• Course Goal and Objectives
• Course Flow
• Additional References
Module 1: Introduction to Network Management Using CiscoWorks LMS
Lesson 1: Defining Network Management
• What Is Network Management?
• What Is FCAPS?
• Benefits of Network Management
Lesson 2: Exploring the Network Management Process
• Performing Network Management
• Standards for Information—MIB
• Standards for Communication—SNMP
Lesson 3: Examining the CiscoWorks LMS Applications
• What Is CiscoWorks?
• CiscoWorks LMS Applications
Module 2: Jump-Start CiscoWorks
Lesson 1: Logging into CiscoWorks LMS
• Using a Client Web Browser to Securely Log into CiscoWorks LMS
• Navigating the CiscoWorks LMS Portal
Lesson 2: Configuring CiscoWorks User Security
• CiscoWorks Common Services Home Page
• Configuring Local User Security
• Configuring AAA Mode Setup
Lesson 3: Implementing a Server Setup Workflow Using CiscoWorks Assistant
• CiscoWorks Assistant Overview
• Implementing a Server Setup Workflow
• Re-enter the Server Setup Workflow
• Registering Applications in the Functional View
Lesson 4: Managing the DCR
• DCR Overview
• Configuring Device Discovery
• Managing Devices in the DCR
• Verifying Credentials Using Device Center
• Administering the DCR
Lesson 5: Configuring User-Defined Groups
• Group Administration Overview
• Examining System-Defined Groups
• Creating a User-Defined Group
Module 3: CiscoWorks Campus Manager
Lesson 1: Managing Network Devices Using CiscoWorks Campus Manager
• Managing Network Connections
• CiscoWorks Campus Manager Applications
Lesson 2: Logging Changes to CiscoWorks Campus Manager
• CiscoWorks Campus Manager Data Collection
• CiscoWorks Campus Manager Topology Settings
• CiscoWorks Campus Manager Other Admin Settings
• CiscoWorks Campus Manager Debugging Options
• User Tracking Acquisition
• User Tracking Reports
• User Tracking End Host Table Import
• User Tracking Dynamic Updates
• User Tracking Debugging Options
• Verifying Data Collection and Acquisition
Lesson 3: Documenting Network Connectivity Using CiscoWorks Campus Manager
• CiscoWorks Campus Manager Home Page
• Viewing Devices in the Network Views
• Viewing VTP Domains and VTP Views
• Creating Hierarchical User-Defined Groups
• Using Topology Filters
• Managing Devices in Topology Services
• Managing Maps in Topology Services
• Viewing Reports from Topology Services
• CiscoWorks Campus Manager Report Generator
Lesson 4: Deploying Updates Using CiscoWorks Campus Manager
• Performing VLAN Management
• Verifying the Cisco VTP Configuration
• Configuring VLANs
• Configuring VLAN Port Assignments
• Configuring Trunks
Lesson 5: Documenting End Users and IP Phones Using User Tracking
• Initiating Acquisition on Demand
• Viewing the User Tracking Quick Report
• Using the Report Generator
• Creating Custom Reports
• Creating Custom Layouts
• Launching Other Applications
Module 4: CiscoWorks Resource Manager Essentials
Lesson 1: Managing Network Devices Using CiscoWorks RME
• CiscoWorks RME Functionality
• Maintaining a Network Device Inventory
• Maintaining a Configuration Archive
• Maintaining a Software Repository
• Leveraging Syslog Messages
• Leveraging Change Audit Reporting
• CiscoWorks RME Applications
Lesson 2: Logging Changes to the Device Inventory
• Types of Inventory Changes
• Administration Device Management Options
• Administration Inventory Options
• Administration System Preferences
• Device Inventory Options
• Device Management Options
• Watching for Inventory Changes Using the CiscoWorks RME Report Generator
Lesson 3: Documenting the Device Inventory
• CiscoWorks RME Home Page
• CiscoWorks RME Inventory Reports
• Viewing System-Defined Inventory Reports
• Creating Custom Inventory Reports
• Creating CiscoWorks RME User-Defined Groups
Lesson 4: Logging Changes to the Configuration Archive
• Managing Network Device Configurations
• Administration Configuration Management Settings
• Configuration Management Archive Management Options
Lesson 5: Deploying Configuration Updates
• CiscoWorks RME Applications for Deploying Configuration Commands
• Deploying a Configuration Change to One Device with Config Editor
• Deploying Configuration Changes to Multiple Devices with NetConfig
• Using Compliance Management to Check and Deploy Commands
Lesson 6: Managing Device Software Images
• Introducing Software Image Management
• Managing the Software Repository
• Software Distribution Options
• Deploying Software Images by Devices
• Generating Bug Toolkit Reports
Lesson 7: Using CiscoWorks RME Tools
• Change Audit Tools and Reports
• Syslog Tools and Reports
• NetShow Commands and Reports
• SmartCase Tool
• Virtual Switching System Configuration Tool
Module 5: CiscoWorks Internetwork Performance Monitor
Lesson 1: Monitoring Network Performance Using CiscoWorks IPM
• Using CiscoWorks IPM
• Configuring Cisco IOS IP SLA
• Viewing Response Time Reports
Lesson 2: Configuring CiscoWorks IPM
• CiscoWorks IPM Administration Settings
• Collector Management Options
Lesson 3: Monitoring Response Time Using CiscoWorks IPM
• Monitoring and Graphing Collectors
• Creating and Viewing Historical Reports
• Viewing Audit and System Reports
Module 6: CiscoWorks Device Fault Manager
Lesson 1: Managing Faults Using CiscoWorks DFM
• Why Fault Management Is Needed
• Introducing CiscoWorks DFM
Lesson 2: Configuring CiscoWorks DFM for Use with Devices
• CiscoWorks DFM Device Management
• CiscoWorks DFM Configuration
Lesson 3: Detecting and Analyzing Faults with CiscoWorks DFM
• CiscoWorks DFM Alerts and Activities
• CiscoWorks DFM Notification Services
• CiscoWorks DFM Fault History
Module 7: Device Troubleshooting
Lesson 1: Troubleshooting Devices Using CiscoWorks Applications
• Introducing CiscoView
• Introducing CiscoWorks Device Center
• Introducing CiscoWorks Assistant Troubleshooting Workflows
Lesson 2: Monitoring Device Performance Using CiscoView
• Using CiscoView Chassis View
• Creating a Stack View with StackMaker
• Monitoring Device Performance Using Chassis View
• Using CiscoView Mini-RMON Manager
Lesson 3: Deploying Device Updates Using the CiscoView
• Deploying Updates to the Chassis
• Deploying Updates to Ports
• Deploying Updates to Modules
• Deploying Updates to Cisco IOS Devices
Lesson 4: Troubleshooting with CiscoWorks Device Center
• Using CiscoWorks Device Center to Troubleshoot a Device
• Functions Available Options
Lesson 5: Implementing Workflows with CiscoWorks Assistant
• Implementing an End Host/IP Phone Down Workflow
• Implementing a Device Troubleshooting Workflow
• Configuring Log Levels
Module 8: CiscoWorks System Administration
Lesson 1: Deploying CiscoWorks LMS
• Understanding CiscoWorks LMS Deployment Options and Requirements
• Configuring Network Devices for Use with CiscoWorks LMS
• Integrating CiscoWorks with a Third-Party NMS
Lesson 2: Performing CiscoWorks Administration Tasks
• CiscoWorks Common Services Server Administration
• CiscoWorks Software Center Administration
• CiscoWorks RME Job Approval
Lesson 3: Modifying Server Settings Using CiscoWorks LMS Setup Center
• CiscoWorks LMS Setup Center Overview
• Using CiscoWorks LMS Setup Center
Lesson 4: Configuring Cisco Secure ACS Integration
• Configuring the Cisco Secure ACS
• Use CiscoWorks Assistant to Change ACS Setup
Lesson 5: Managing the CiscoWorks LMS Portal
• CiscoWorks LMS Portal Overview
• Working with Views
• Working with Portlets

Lab Outline

• Lab 2-1: Logging into CiscoWorks
• Lab 2-2: Configuring Local User Security in CiscoWorks Common Services
• Lab 2-3: Configuring a Multiserver Setup Using CiscoWorks Assistant
• Lab 2-4: Managing the DCR in CiscoWorks Common Services
• Lab 2-5: Configuring User-Defined Groups in CiscoWorks Common Services
• Lab 3-1: Logging Changes to CiscoWorks Campus Manager
• Lab 3-2: Documenting Network Connectivity Using Topology Services
• Lab 3-3: Deploying Updates Using CiscoWorks Campus Manager
• Lab 3-4: Documenting End Users and IP Phones Using User Tracking
• Lab 4-1: Logging Changes to the CiscoWorks RME Device Inventory
• Lab 4-2: Documenting the CiscoWorks RME Device Inventory
• Lab 4-3: Logging Changes to the CiscoWorks RME Configuration Archive
• Lab 4-4: Deploying Configuration Updates Using Config Editor
• Lab 4-5: Deploying Configuration Updates Using NetConfig
• Lab 4-6: Updating the CiscoWorks RME Device Software Repository
• Lab 4-7: Deploying Software Updates to Devices Using CiscoWorks RME
• Lab 4-8: Logging Changes and Managing Faults Using Syslog Messages
• Lab 4-9: Deploying show Commands Using NetShow
• Lab 5-1: Configuring CiscoWorks IPM
• Lab 5-2: Monitoring Response Time Using CiscoWorks IPM
• Lab 6-1: Configuring CiscoWorks DFM
• Lab 6-2: Detecting and Analyzing Faults Using CiscoWorks DFM
• Lab 7-1: Monitoring Devices Using CiscoView and Mini-RMON Manager
• Lab 7-2: Deploying Device Updates Using CiscoView
• Lab 7-3: Troubleshooting Using CiscoWorks Device Center
• Lab 7-4: Implementing Troubleshooting Workflows Using CiscoWorks Assistant
• Lab 8-1: Modifying Server Settings Using CiscoWorks LMS Setup Center
• Lab 8-2: Configuring CiscoWorks Integration with Cisco Secure ACS
• Lab 8-3: Managing the CiscoWorks LMS Portal